Privacy Policy

1. Introduction

IOTee ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fleet management software, IoT solutions, mobile applications (iOS and Android), and related services.

By using the IOTee mobile app or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information
• Company information
• User credentials

2.2 Fleet and Device Data

Our IoT solutions collect data from your fleet vehicles, including:

• GPS location data
• Vehicle diagnostics and performance metrics
• Driver behavior data
• Fuel consumption and efficiency data

2.3 Usage Information

We automatically collect information about how you interact with our services, including:

• IP address and device information
• Browser type and operating system
• Pages visited and features used
• Timestamps and duration of use

2.4 Mobile App Permissions

The IOTee mobile app may request the following permissions:

• Location Services: To display real-time vehicle locations and track fleet movements (required for core functionality)
• Camera: To capture photos for proof of delivery and documentation (optional)
• Notifications: To send alerts about fleet events, deliveries, and system updates (optional)
• Storage: To save reports, documents, and offline data (optional)
• Network Access: To communicate with our servers and sync data (required for core functionality)

You can manage these permissions through your device settings. Some features may not be available if you deny certain permissions.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our fleet management services
• Monitor and analyze fleet performance and efficiency
• Generate reports and insights for your business
• Improve our products and services
• Communicate with you about your account and services
• Ensure compliance with legal requirements
• Protect against fraud and security threats

4. Data Sharing and Disclosure

We do not sell your personal information to third parties.

We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist in our operations (cloud hosting, analytics, customer support) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
• With Your Consent: When you explicitly authorize us to share your information

Third-Party Services: Our mobile app does not integrate with third-party advertising networks. We do not share your data with advertisers.

5. Data Security

We implement robust security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Fleet data is typically retained for the duration of your subscription plus a reasonable period thereafter.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain uses of your information
• Export your data in a portable format

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: